Frequently Asked Questions
Everything you need to know about shopping with IFI's Online Store.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return window for all unworn clothing and accessories with original tags attached. Please note that for hygiene reasons, swimwear and earrings are final sale.
How do I ensure I choose the correct size?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package once it has shipped?
Yes! As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Yes, IFI's Online Store ships to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout based on your location.